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Our Course Delivery Methods

Course Delivery Methods

Based upon the ongoing COVID-19 situation, delivery methods for our courses will depend on the specific region, restrictions, travel guidelines, etc. To view if a course is scheduled for in-person or online delivery, click on the specific course listing date. For information on our in-person and online course delivery methods, please see the following information.

In-Person Course Delivery Information

Each course listing date will indicate the specific location where the course is scheduled to take place. Depending on the location, in-person courses will either be delivered at one of our partnered or one of our own training facilities. Courses are subject to change and may be delivered online either by request or due to a number of factors including health guidelines, travel restrictions, etc. The safety of our delegates and the communities that we operate in remains our top priority. We adhere to all public health guidelines as well as implement a range of our own sanitization and social distancing measures.

Online Course Delivery Information

Courses may be scheduled online depending on the health restrictions in the local region where the course is being offered. Protocol for live, online courses is outlined below.

  1. Register for the course as usual through our website. You will need to have a computer available during the course so that you can sign into the course on Zoom or Teams. ESD will send you an additional laptop to use for running the simulation models. You need to have both computers available during the course.

  2. Once your registration is confirmed you will receive a Zoom link to be able to join the course at the scheduled time on the day of the course

  3. A few days before the course, you will receive a laptop from ESD which is pre-loaded with all the simulation software models that will be used during the course. You will also receive a manual and any other training materials required.

  4. On the day of the course , sign into the course about 15 minutes before the scheduled start time to make sure you are able to resolve any connection issues before the start of the course.

  5. Your trainer will join the course before the scheduled start time and will be online with you for the duration of the course. The online course is specifically tailored to provide the same quality as a classroom version of the same course.


Can I travel to attend an in-person course?
If travelling to attend one of courses that is being delivered in-person, please observe and adhere to all local public health guidelines.

Do I need to wear a mask during a in-person course?
This will be based upon the course location and the local health guidelines within that community.

What health and safety measures are in place for in-person courses?
All public health guidelines will be adhered to along with sanitizing stations throughout the venue and masks avaliable upon request.

What if COVID-19 health guidelines change and the course cannot be delivered in person?
In this case, you will be given the option to defer registration to a later course date or to take the course in an online format.

What if I become sick or am required to self-isolate during the dates when the course is taking place?
If this situation occurs, you will be able to defer your registration for the course to a later date. If completing the course is time sensitive, you may complete it online instead.

Are there differences in the course material for in-person or online courses?
There are no differences in the course material between online and in-person courses.

As we continue to navigate the challenges of the COVID-19 pandemic, we are committed to providing the same high quality training experience. Please contact us if you have any questions or concerns about our in-person and online training procedures.

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